Invisible work = invisible risk.
I uncover the hidden processes that run your business—before they become liabilities.
Uncover your invisible risk →
The Problem
The operations that actually run your business are often invisible.
Every company operates on two layers:
Above-the-line — what you can see and measure: dashboards, org charts, documented processes.
Below-the-line — the invisible work keeping everything running: undocumented workflows, tribal knowledge, manual workarounds, and the 52-tab spreadsheet that everyone is afraid to touch but “works because Sarah knows how.” And what happens when Sarah leaves? Do you know? Does anyone?
When below-the-line operations fail, everything above stops working. The AI project that was supposed to save 40% fails. The acquisition that looked perfect on paper falls apart in integration. The parental leave of one key employee brings an entire department to its knees.
And when you automate below-the-line chaos? AI just helps wrong work faster.
How We Can Help“MIT research shows 95% of AI projects fail—not because the AI is bad, but because companies automate processes they don’t understand.”
The Solution
Below-the-Line Operations Intelligence
I investigate the invisible operations keeping your business running.
I identify risks before they become crises—whether that’s someone quitting, an acquisition falling apart, or an AI implementation that automates the wrong things.
Then I write the real story—in plain English—so leadership knows what’s actually running, who holds critical knowledge, and what breaks if circumstances change.
Who I work with
I help companies see what they can’t see.
a sentence or two for the kind of company that might want to use this service
AI Implementation
Preparing to implement AI? I help you understand the real process before you automate it.
M&A Due Diligence (Buy Side)
Acquiring a company? I find the operational risks that kill deals after close—undocumented processes, key person dependencies, and the tribal knowledge that walks out when founders leave.
Key Person Risk
Worried about what walks out the door when critical employees leave? I document the knowledge before it disappears.
Exit Preparation (Sell Side)
Planning to sell? The buyer’s diligence team will find every undocumented process, every key person dependency, every “it works because Sarah knows how” workaround. I find them first—so you can fix them, document them, or price them in before they become negotiating leverage against you.
Companies I’ve worked with
The Philosophy
The Below-the-Line Philosophy
Every engagement I do is guided by three principles:
- Invisible work = invisible risk. The work nobody sees is often the work that keeps everything running. If you can’t see it, you can’t manage it. I make it visible—before it becomes a crisis.
- The real story is the only story that matters. Org charts lie. Process docs are fiction. What lives in people’s heads walks out the door without warning. I find the truth and capture it before it disappears… because documentation is protection.
- Understand first. Act second. You can’t automate, acquire, or optimize what you don’t understand. Act without understanding and you’ll automate the chaos, acquire the problems, or optimize the wrong thing.
The Process
How it works
Step 1: Discovery Call (30 min) We talk about what’s keeping you up at night. I ask questions. You tell me where it hurts.
Step 2: Below-the-Line Investigation (2-4 weeks) I interview your people, observe your processes, and find what’s invisible. No disruption to your operations.
Step 3: Intelligence Report Delivery You receive a narrative report in plain English—plus a prioritized risk assessment and recommended actions.
Step 4: Implementation Support (Optional) Want help putting recommendations into action? I offer hands-on support to help your teams execute. Ask me about it during our discovery call.
Client Testimonials
Showcase powerful testimonials from industry leaders
“Most teams don’t need more hustle—they need smarter systems and leaders who actually care. Love Get TROOTH’s mission. It’s the kind of innovation that gives people their time and sanity back.
“When I worked for Beverly at Convoy, I felt like a superhuman stepping into all the tools she had built. That barely scratches the surface of what Get TROOTH can do.”
“Here’s a billion-dollar idea and one of the reasons why AI is still a bubble with ultra-high associated costs on emotional and physical health. The truth about TROOTH!”
